Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Our goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

We have been serving the Beaver Dam, Cambria, Markesan, Waupun, Pardeeville, Rio, Fall River and Columbus area since 1972. We are located in the heart of Randolph, a rural community that is very supportive of us as a provider. Randolph Health Services & Assisted Living is very active in the community, sponsoring many events and benefits.

This facility has had a long-standing 5-star CMS rating and is recognized by US News and World Report as “One of the Best Nursing Homes in the United States.” Randolph’s last three state Annual Surveys were deficiency free.  These results are a true indicator of the dedication and passion the employees have for their residents.

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Leadership Team

Executive Director – JoAnn Evans

“I feel privileged to have a role in the health care of our residents, which is why I have been in the skilled nursing field for more than 40 years. It is an honor to serve the residents and their families.”

Director of Social Services–Cheryl Kracht

“Being in this position, I am able to work closely with our residents and provide them the compassion they need at this stage of life.”

Admissions–Rhonda Doherty

“Caring for our residents and providing them with services they need is fulfilling. It is so great being part of their lives.”

Business Office Manager–Emily Lange

“In skilled nursing, there are always new experiences. It is great to be part of the experiences while helping our residents.”

Director of Nursing–Sally Borzick

“In this position, I am able to make a difference through caring for and providing services to our residents.  There is nothing I would rather be doing.”